Privacy Policy

Basic Policy on Personal Information Protection

We comply with laws and other regulations concerning the protection of personal information, and when collecting, using, or providing customers’ personal information, we strictly manage such information and prevent and correct unauthorized access to, loss, destruction, alteration, or leakage of personal information. Our company’s handling of customers’ personal information is as follows

Section 1. Purpose of Use of Personal Information

Personal information received from customers will only be used to provide information related to products and services within the scope of the customer’s permission.

Section 2. Purpose of Use of Retained Personal Data

Personal data held by the Company will be retained and used to provide information to the extent permitted by the customer and to respond to after-sales maintenance requests, such as the correction of personal data.

Section 3. Security Measures for Personal Information

We make every effort to safely manage and operate our customers’ personal information, and prevent and correct unauthorized access to, loss, destruction, falsification, and leakage of personal information. In addition, we have appointed a person in charge of information management to ensure the appropriate management of personal information, and have established regulations regarding information security to ensure that all employees are fully aware of these regulations.

Section 4. Provision and Disclosure to Third Parties

Personal information will not be disclosed or provided to any third party except in the following cases.
When we have the customer’s consent
– When we disclose the information in a manner that the individual customer cannot be identified
– When we subcontract the handling of the information to an outside vendor for reasons such as professional business processing
– When we are required to disclose the information by law

Section 5. Disclosure, Correction, Deletion, etc. of Personal Information

Requests for disclosure, correction, modification, or deletion of the content of personal data in our possession will be handled only at the request of the person in question, in accordance with the procedures stipulated in our company’s regulations.

Section 6. Contact for Inquiries and Requests

Aida The Chief Privacy Officer will handle the handling of personal information.
*Reception hours are from 8:30 a.m. to 5:30 p.m. (except Saturdays, Sundays and national holidays)

678 Mihobara, Mimasaka, Okayama, Japan
Eida Engineering Co., Ltd. in charge of handling personal information
Phone 0868-74-3637 (switchboard)
FAX 0868-74-2195

Paragraph 7.

This privacy policy is subject to revision without notice in order to protect personal information appropriately.

Section 8.

We will handle corporate customer information appropriately in accordance with the above, taking into consideration the purpose of use, public knowledge of the information, and other factors, and in compliance with the relevant laws and regulations.

Paragraph 9.

Requests for disclosure, correction, modification, or deletion of the content of personal data in our possession will be handled only at the request of the person in question, in accordance with the procedures stipulated in our company’s regulations.

Basic Policy on the Protection of Specified Personal Information

We believe that it is our corporate social responsibility to ensure that personal numbers and other specified personal information (hereinafter referred to as “Specified Personal Information, etc.”) are handled in a safe and appropriate manner. We believe that it is our corporate social responsibility to ensure that personal numbers and other specified personal information (“Specified Personal Information, etc.”) are handled safely and appropriately, and we will handle Specified Personal Information, etc. appropriately in accordance with the following basic policy.

Section 1. Compliance with Relevant Laws, Regulations, Guidelines, etc.

We will comply with all applicable laws, regulations, guidelines, and other rules regarding specified personal information, etc.

Section 2. Matters Relating to Safety Control Measures

In order to prevent leakage, loss, or damage of specified personal information, etc. and to properly manage specified personal information, etc., we will take safety control measures such as clarification of employee responsibilities, development of internal regulations, education and training of employees, and physical and technical measures to prevent accidents such as leakage.

Section 3. Contact for Questions and Complaints

Aida The Company will respond appropriately, sincerely and promptly to inquiries and complaints, etc. concerning specified personal information, etc. received at the corresponding contact point.

Date of Enactment November 1, 2015
Eida Engineering Co.
Representative Director Takashi Mandono